Terms & Conditions

By entering into any contract or agreement with LogoNlogo.com for products and/or services including without limitation ordering any products or services through the LogoNlogo.com web site (hereinafter referred to as your “Contract” with Cluxes Ltd. Registered Company in England and Wales under the registration number of 12697090. All payment financial transaction shall be made to and from CLUXES limited. ), you hereby agree to abide by, comply with and be legally bound by the policies, terms and conditions hereinafter set forth (these “Terms and Conditions”).

These Terms and Conditions are hereby incorporated by reference into your Contract. To the extent that any provision of these Terms and Conditions conflicts with any provision of your Contract, the provision set forth herein shall be deemed amended so as to be consistent with the provisions of your Contract

LogoNlogo.com reserves the right to modify, amend, update and change these Terms and Conditions from time to time with notice via email or other means. You are responsible for regularly viewing these Terms and Conditions. You acknowledge and agree that LogoNlogo.com shall not be liable to you or to any third party for any modification, amendment, suspension, discontinuance or other change to these Terms and Conditions

The graphic designed will have a Pantone color model.

The source file will be .ai [Adobe Illustrator 10], which will be converted to curve and thus allow editing of size, color etc but the fonts will be converted into paths/outlines/graphic objects.

Other formats sent will be:

By agreeing to this, you the client acknowledge that you have been given the opportunity to provide/describe what are considered initial specifications and guidelines for your graphic project. This is accomplished through the form which is the first page of the order form out which includes detailed and specific questions intended to assist the designer in their initial designs. In any case where you the client/customer elect not to answer, or decline to provide details, you are acknowledging a willful waiver of client input, and give your consent for the designer(s) to exercise full interpretation, being held blameless for any designs which may result, in the unfortunate event that the client is not satisfied.

The initial number of designs varies by project, and in no case may the client request additional new designs, in the event that they do not approve of the ones which were submitted. The number of designs presented is presumed to have satisfied the initial number of designs as stated in the package description. In the event that the client requests additional designs, beyond the scope of their package (not including any unlimited revisions, which is a material change to an existing design, and not a redraw, and are not charged or considered to be redesigns), they are subject to additional charges of $80.00 USD per designer hour, prepaid in increments of three hour blocks. Any design requests outside of the specific stated scope or quote of the package are also subject to the same hourly charge, in prepaid one hour increments, and are non-refundable

Payment in full for any and all products and services to be provided by LogoNlogo.com under your Contract is due in advance of the commencement of any work by LogoNlogo.com . LogoNlogo.com shall be entitled, in its sole and absolute discretion, to withhold any products or services it is otherwise obligated to deliver or provide under your Contract until such time as payment in full has been received therefore. LogoNlogo.com will notify you of any additional charges under your Contract prior to commencing performance of its obligations there under.

Upon completion of its products and/or services in accordance with the Terms and Conditions set forth in your Contract, LogoNlogo.com shall deliver your product and/or service to a temporary location designated by LogoNlogo.com for your review. LogoNlogo.com will notify you via e-mail of such completion and delivery, and the manner in which you may access the temporary location for purposes of reviewing your product and/or service. You shall have 60 business days from the date of delivery to said temporary location to notify LogoNlogo.com in writing of your acceptance or rejection of the product and/or service. Your failure to notify LogoNlogo.com in writing of your rejection of the product and/or service within said 60 day period shall constitute your acceptance of the product and/or service. In the event you reject the product and/or service, you shall notify LogoNlogo.com in writing of your rejection within said 60 day period, including a detailed explanation for such rejection, following which LogoNlogo.com shall use commercially reasonable efforts to provide a substitute or replacement product or service as soon as practicable. Upon your written acceptance of the product or service, or any substitute or replacement product or service, LogoNlogo.com shall release and deliver the same to you, to such location and in such format as agreed upon in your Contract. This project will be determined to be closed if we do not have written, phone or in person contact from 60 days from the last revision. The project may be re-opened only upon LogoNlogo.com ’s discretion.

We guarantee your 100% satisfaction with our graphic design work or your money back minus a £70 service fee (includes processing charges and discourage misuse of our services).

Initial graphic design (up-front fees for the 1st round of designs) that you have paid can be refunded if you are not satisfied with our work (minus service fee). There are No Refunds for Custom Packages. We require half project amount as up-front deposit for any package that you select

A refund only applies if, after the first draft and prior to any requests for changes or revisions, the client requests one. Otherwise, if any revisions, redraws or similar requests are made, no matter how minor, the client is assumed to have consented with proceeding forward with the graphic design process and thus waiving their right for a refund under these stated provision.

If, upon being presented with the INITIAL graphic designs, the client elects not to pursue the project any further, and requests a refund, in writing by email, to refund@logoNlogo.com , a refund in accordance with the terms of this website will be issued

If you have paid using your credit card – the money will be transferred back to your credit card account. It may take up to 3 to 7 business days before the money can appear on your account.

ou represent and warrant that you are the owner of or have the exclusive right to use any and all proprietary information you provide to LogoNlogo.com in furtherance of or in connection with your Contract, including without limitation any and all trade names, trademarks, copyrights, graphics, designs, logos and similar materials or information.

LOGONLOGO.COM MAKES NO REPRESENTATION OR WARRANTY THAT IT HAS THE EXCLUSIVE RIGHT, TITLE AND INTEREST IN AND TO THE PRODUCTS AND/OR SERVICES PROVIDED TO YOU OR THAT SUCH PRODUCTS AND/OR SERVICES DO NOT AND WILL NOT INFRINGE ON THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. LOGONLOGO.COM WILL NOT TAKE ANY ACTION IN FURTHERANCE OF PROTECTING THE PRODUCTS AND/OR SERVICES TO BE DELIVERED UNDER YOUR CONTRACT, AND WILL DELIVER THE SAME “AS IS” AND WITHOUT ANY REPRESENTATION OR WARRANTY AS TO YOUR ABILITY TO USE SUCH PRODUCTS AND/OR SERVICES OR TO OBTAIN TRADEMARK, COPYRIGHT OR SIMILAR PROTECTION OF SUCH PRODUCTS AND/OR SERVICES, IN THE UNITED STATES OR ANY OTHER JURISDICTION.

Upon your acceptance of the product or service and LogoNlogo.com ’s receipt of payment in full therefore, LogoNlogo.com will assign, convey, transfer and deliver all of its right, title and interest in and to the products and/or services developed by LogoNlogo.com for you under the terms of your Contract. Any products or services, including samples, rejected or otherwise not delivered by LogoNlogo.com and accepted by you shall at all times remain the property of LogoNlogo.com and you shall have no right in or to such products or services.

LogoNlogo.com retains and reserves the perpetual, royalty-free right to use any and all products and/or services developed by LogoNlogo.com for display and self-promotional purposes, regardless of your acceptance and LogoNlogo.com ’s delivery of the same to you.

LogoNlogo.com reserves the right, in its sole discretion and for any reason whatsoever, to reject, cancel or terminate, permanently or temporarily, your order for any product or service offered by LogoNlogo.com , your Contract and/or your access to the LogoNlogo.com Site web site, at any time and without prior notice. You agree that LogoNlogo.com shall not be liable to you or any third party for any rejection, cancellation or termination of your order, your Contract or your access to the LogoNlogo.com web site. In the event that LogoNlogo.com rejects, cancels or terminates your Contract or your order for a reason other than your breach or non-performance under your Contract, LogoNlogo.com will return any amounts prepaid by you relating to the rejected, canceled or terminated Contract or order.

YOU HEREBY EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE INFORMATION, SOFTWARE, CODES, PRODUCTS, SERVICES, TEXT, GRAPHICS OR OTHER ITEMS AND MATERIALS PROVIDED OR MADE AVAILABLE BY LOGONLOGO.COM ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY LAW, LOGONLOGO.COM HEREBY DISCLAIMS ALL IMPLIED WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, SUITABILITY, INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR FITNESS FOR A PARTICULAR PURPOSE. LOGONLOGO.COM MAKES NO WARRANTY THAT ITS PRODUCTS OR SERVICES WILL BE PROVIDED IN A TIMELY AND SECURE MANNER, OR WITHOUT ERRORS OR DEFECTS, OR THAT ITS PRODUCTS OR SERVICES WILL NOT INFRINGE ON THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. LOGONLOGO.COM DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE PRODUCTS OR SERVICES PROVIDED BY LOGONLOGO.COM WILL MEET YOUR EXPECTATIONS

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOGONLOGO.COM OR ANY SUBSIDIARY, AFFILIATE, OFFICER, DIRECTOR, SHAREHOLDER, AGENT, EMPLOYEE OR REPRESENTATIVE THEREOF BE LIABLE TO YOU OR ANY THIRD PARTY MAKING A CLAIM THROUGH YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, BUSINESS INTERRUPTION OR LOSS OF INFORMATION OR THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES), ARISING OUT OF OR RELATED TO YOUR CONTRACT, THESE TERMS AND CONDITIONS, OR THE PRODUCTS OR SERVICES PROVIDED BY LOGONLOGO.COM TO YOU, EVEN IF LOGONLOGO.COM HAS BEEN ADVISED OF THE POTENTIAL FOR SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE. NOTWITHSTANDING ANY PROVISION TO THE CONTRARY CONTAINED IN YOUR CONTRACT OR THESE TERMS AND CONDITIONS, GLOWGRAPHICS.COM’S LIABILITY TO YOU FOR ANY DAMAGES RELATED TO OR ARISING OUT OF THE CONTRACT OR GLOWGRAPHICS.COM’S PROVISION OF PRODUCTS OR SERVICES SHALL NOT EXCEED THE AGGREGATE AMOUNT PAID BY YOU TO LOGONLOGO.COM UNDER YOUR CONTRACT OR FOR SUCH PRODUCTS OR SERVICES.

You agree to indemnify and hold LogoNlogo.com , its subsidiaries, affiliates, directors, officers, shareholders, agents and employees, harmless from and against any loss, damage, liability, cost or expense of any kind, including attorneys’ fees, incurred by LogoNlogo.com in connection with a third party claim, demand or otherwise, due to, arising out of, related to or otherwise attributable to the actual or alleged infringement or violation of any intellectual property right asserted by a third party, or otherwise arising out of or related to (i) any materials or intellectual property provided by you in furtherance of the project contemplated by your Contract, or (ii) your use of any of the products or services provided by LogoNlogo.com pursuant to your Contract.

All intellectual property of LogoNlogo.com , including all web site screens and portions thereof, graphics, original text elements, site design, logos, pictures and icons, as well as the selection, format and organization thereof, constitute proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by LogoNlogo.com in writing or otherwise required by applicable law, any rent, lease, sale, modification, duplication, distribution, alteration, retransmission or publication of any intellectual property or proprietary information of LogoNlogo.com is strictly prohibited.

Copyright © 2020 by LogoNlogo.com , Inc. All rights not expressly granted herein are reserved.

These Terms and Conditions, together with your Contract, shall constitute the sole agreement and understanding between you and LogoNlogo.com regarding the matters set forth herein, and any and all previous agreements and understandings between or among you and LogoNlogo.com regarding the subject matter hereof, whether written or oral, other than your Contract, are superseded by these Terms and Conditions. No agreement or other understanding other than your Contract purporting to modify these Terms and Conditions shall be binding upon LogoNlogo.com unless otherwise agreed to by LogoNlogo.com in writing. The failure of LogoNlogo.com to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any provision of these Terms and Conditions which is invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions hereof; and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

• All charges & prices for services carried out by the Company are subject to VAT (where applicable) at the prevalent rate.
• All estimated prices quoted, whether written or verbal, are for the listed and mentioned services only. Any additional services required to complete a project will be quoted for in advance and charged accordingly. Deliveries and couriers are additional.
• Where there is a change of brief, the Company will inform the Customer in advance of any extra costs likely to be incurred.
• All projects are planned to an agreed schedule. Non-adherence to this schedule by the Customer may result in compromising final delivery deadlines. If this is likely to occur, the Company will advise the Customer as soon as this becomes evident and suggest an alternative solution where feasible. This may incur additional costs.
• Whilst every effort will be made to achieve agreed delivery, the Company cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any work which is outside of the Company’s control
• It is the responsibility of the Customer to inform the Company in writing of any changes of address (whether this be registered, invoicing and/or delivery address).
• For all new Customers, payment for the full or part amount + VAT may be requested in advance of commencement, as agreed between parties. For any subsequent invoiced work, the Company must receive full payment not later than 30 days after the date of Invoice. The Company reserves the right to make a surcharge of 2% per month interest to accounts that are not paid by this time. Customer credit screening may affect any subsequent credit agreement.
• Cluxes Ltd reserves the right to invoice for any disbursements for part works carried out including third party costs incurred on a project should the project be unable to be completed for any reason or has been delayed/put on hold by the Customer for a period of 4 weeks or more then stage invoicing will occur.
• Disbursements on behalf of any client may result in a request for payment in advance from the Customer.
• In good faith, Cluxes Ltd would hold any supplied files, originals and materials for a period of up to 12 months. Resumption of works on the project would be completed according to the original schedule of costs so long as the project specification remained unaltered.
• Once final proofs/materials have been signed off, the Company cannot be held responsible financially or otherwise for any errors relating to print, programming or any end product.
• It is the responsibility of the Customer that all materials (including, but not limited to images, diagrams, logos, videos, data, as well as intellectual property in other media) supplied to Cluxes Ltd by the client will have the relevant copyrights, licenses and permissions for use in the commissioned project. Cluxes Ltd will not accept responsibility/liability for infringements caused by any wrongly supplied materials
• The Company reserves the right to commission freelance support or outsource any job if it is felt it is in the best interests of the Customer. Any outsourced job remains the property/responsibility of the company and such services are deemed to be carried out ‘indirectly’ by the Company.
• Advice of any loss, quality or damage issues must be reported to the Company within five clear working days of delivery and receipt (whether be printed or digital) and any claim in respect thereof must be made in writing to the Company within 3 working days thereafter. The Company shall not be liable in respect of any claim unless the aforementioned requirements have been complied with.
• The Company shall always take commercially reasonable steps to meet the Customer’s request. Where this is not possible, an alternative, (possible less-favourable) solution may be provided.
• In the event of any bona fide dispute or difference arising between the parties in connection with the Contract (excluding any dispute relating to non payment of the Charges, for whatever reason), the parties shall attempt to resolve such dispute or difference in good faith or by mediation. It is the responsibility of the Customer to inform the Company immediately of any issue that may lead to a dispute (including but not limited to quality, service, cost, deadline), without such information, no disputes will be entered into.
• Every endeavour will be made to deliver the correct printed quantity ordered, but estimates are conditional upon margins of 5%. The Company reserves the right to change/alter ordered amounts in the Customer’s best interest.
• Whilst taking every care to protect all media and correspondence supplied, the Company cannot accept liability or be held responsible financially or otherwise for any loss. Disputes will not be entered into.
• The Company cannot guarantee the Customer exclusivity of any marketing concept, strategy, design or other intellectual property provided. Therefore the Company will not accept liability for any alleged claim from the Client or any Third Party as the result of unintentional similarity in part or whole of a Third Party’s copyright protected or registered trademark or brand, identity, strapline, colour usage, image style and content, product or otherwise.
• It remains the Customer’s responsibility to seek copyright protection if desired for any creative/intellectual property provided to the Customer by the Company.
• In accordance with GDPR, should the Customer wish for Cluxes Ltdto handle/process any of their customer data or to provide systems to process personal data (eg webbased databases), it is the Customer’s legal responsibility to ensure the processes requested of us are data-compliant and to have a written contract in place with us to carry out such processes. Furthermore, it is the Customer’s responsibility to ensure they have obtained consent from the individuals for the personal data they pass over to us for processing.
• If at any point during the design or development cycle a client wishes to cancel, they may do so but will be invoiced an amount that Cluxes Ltdjudges to be proportional to the amount of work completed on the commission and further compensatory charges for booked design time or printing press time or any other supply costs accruing.
• The Company reserves the right to the addition of our Company credit on printed or digital projects unless instructed otherwise by the Customer and, to the use for selfpromotion any work carried out for the Customer
• The Company reserves the right to use both initial creative concepts and final approved design work for the purposes of the Company’s marketing activities (both online and offline) unless otherwise requested/agreed with the Customer.
• Terms and Conditions may be changed at any time without prior notice.
• The Company shall be under no liability if it should be unable to carry out any provision of the contract for any reason beyond it’s control including (without limiting the foregoing), Act of God, Legislation, War, Act of terrorism, Fire, Flood, Drought, Failure of power supply, Lock out, Strike by employee’s in contemplation of furtherance of dispute or inability to procure materials required for the performance of the contract. During the continuance of such a contingency the Customer may, by written notice, elect to terminate the contract and pay for work done and materials used, but subject thereto, shall otherwise accept delivery when available.
• All creative work produced and devised during a project(s), creative, digital, software files and related correspondence remain the property – physically, intellectually and in copyright, of the Company until full payment has been made on the Customer’s account, and all project costs have been cleared. We reserve the right to withhold future supply of goods and, in the case of web services, this includes recalling services including the hosting of websites.
• The Company reserves the right to request final payment be made prior to the handing over of final creative or digital files.
• The Customer is agreeing fully to the Company’s trading Terms and Conditions by commissioning our services.